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Fast Fully Tracked Shipping Just £3.99 - When You Spend Over £6 On Most Orders
Fast Fully Tracked Shipping Just £3.99 - When You Spend Over £6 On Most Orders

Delivery Information

Normal Delivery Information 

We understand that receiving your order in a timely manner is important, especially livefoods. We dispatch orders Monday to Friday via Royal Mail and DPD on a next-day delivery service. 

We ship almost all orders on a next-day delivery service. This means Royal Mail or DPD should deliver the day after they collect the parcel from us. Royal Mail and DPD will contact you via email and text to confirm the expected delivery time, while also offering the option to leave the parcel in a safe place or with a neighbour. 

DPD are instructed to leave your parcel in a safe place if you don't answer your door. We will not be liable for any loss or theft in these instances.

Please use the following information as a guide only.

Please note that when paying for the Special Delivery Service or any of our other delivery services, your order will still be dispatched according to the chart below, based on the time and day your order was first placed.

Ordering before 1pm

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  Before 1pm Tuesday Wednesday
Tuesday Before 1pm Wednesday Thursday
Wednesday  Before 1pm Thursday Friday
Thursday Before 1pm Friday Saturday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  Before 1pm Monday Tuesday

 

Ordering after 1pm

Order Day Order Time Dispatch Day Expected Delivery Day
Monday  After 1pm Wednesday Thursday
Tuesday After 1pm Thursday Friday
Wednesday  After 1pm Friday Saturday
Thursday After 1pm Monday Tuesday
Friday Anytime Monday Tuesday
Saturday Anytime Monday Tuesday
Sunday  After 1pm Tuesday Wednesday 

 

Please keep in mind that we dont dispatch orders on public/bank holidays, we will therefore dispatch on the next available day.

Please remember this is only a guide, we do not guarantee these delivery times.

During bad weather, particularly temperatures dropping below freezing and high temperatures over 30c, we may delay orders to mitigate potential quality issues. We will always keep you updated via email in these situations.